Frequently Asked Questions

  1. To register for WAFCA-CE, navigate to the continuing education webpage and click View Event and Registration Information for the event you would like to register for. You will be taken to the calendar event, where you can click on the “Register Now” button up to 2 days before the event.  The length and location of the webinar/training and CE hours available is listed in the calendar event.

  2. You will be prompted to log in to your WAFCA profile.  If you are an employee of a WAFCA member agency and do not have a profile, please contact [email protected] to set one up before registering so you will not be charged. Following successful registration, you will receive a confirmation email - please check your junk/spam folders if you cannot find it.   

  3. If you would like to become a WAFCA-CE subscriber, please complete this form – you will receive an email confirmation once your subscription is paid, and your profile is active.  

Yes; however, if you do so and you believe your payment may not arrive before registration closes (2 days prior to the event), please email info@wafca.org and let us know so we can promptly give you access to the training. 

1. Registration for WAFCA-CE opens quarterly, click here to view the full-year calendar.

2. Registration for WAFCA-CE webinars closes two days before the event, we are unable to accept late registration.  Registration for in-person training closes one week before the event.   

If you attempt to register and receive an error message “you are unable to take this form”, you have already registered for that event.

1. Login to your WAFCA profile and click “My WAFCA Profile”.  Here you can make edits to your profile information, view upcoming events you’ve registered for, and view any balance owed.

2. At the top of the page, you can navigate to invoices, forms you’ve taken (events you’ve registered for), and a record of WAFCA emails.  Click on “My WAFCA” on the right side to return to your home page.     

3. The event calendar is another place you can find and register for upcoming training.   

4. Click on “Continuing Education Credits” to view all the WAFCA trainings you’ve attended, and CE hours issued.

1. To cancel registration for an in-person or webinar event, please email [email protected]. 

2. A two-week cancellation notice is requested for in-person events. Participants cancelling at least one week prior to the event will receive a full refund.  

3. If you have already received a link to the webinar, there is an option to cancel your registration in the email from Zoom.  You will no longer receive email reminders, however WAFCA is not notified of cancellations made via Zoom and cannot issue refunds unless contacted directly at least one week prior to the webinar. 

1. Approximately one week before the webinar, you will receive an email from Zoom with a link to join.  DO NOT share this link, it will be used to track your attendance.   

2. If your email address changed after registering for training, please send an email to [email protected] as our system does not update your registration information, even if your profile is updated.  

3. If you will be dialing in to the webinar and not attending via the Zoom app (on a computer or smart phone), please email your phone number to [email protected] so we can track your attendance.    

1. CE certificates will be emailed to the address you used to register for the training within 30 days of the event.  We appreciate your patience as we process attendance for our often large training audiences!   

2. Partial credit is available to those who are unable to attend the full webinar.  NBCC credit is issued based on the Zoom attendance report.   

For in-person training events, you will receive an email reminder with links to the materials approximately one week before the event.  WAFCA will not provide paper copies of handouts, slides, etc.   

 

Follow & Like WAFCA on Social Media to Stay Connected!